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Biz lessons from the dentist

Wednesday, February 6th, 2019

I had a dental visit last week. I have one every six months, like many people. I don’t actually mind these because  — knock on wood — I’ve been blessed with healthy teeth.

I was thinking about what I could learn and share about business as Julie, the hygienist, was cleaning my teeth. After all, you can’t exactly carry on your end of a conversation while this is going on.

Create relationships

Julie has been a dental hygienist in this small practice for nearly 40 years, and I’ve been going for at least half that time.

While she started her job because she loved cleaning teeth, Julie told me that for her it had not been about cleaning teeth for a long time.

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