How good are you at follow-up? You know, that is where the money is.
I was talking with a few of my clients who were heading back from Quilt Market with lots of follow-up items. Some were clearly immediate, such as filling orders, and those get processed right away.
The problem for my clients was that they came back with all these notes that weren’t really money related or where they couldn’t see the clear money connection or where they couldn’t remember the conversation. Plus they felt overwhelmed getting back in gear. And, the follow-up is in question.
What I have found through the years is that when I pay attention to following up on a consistent and timely basis, it lets me build better relationships, which is really my goal, and that means adding to my business bottom line.